CALIFORNIA PRIVACY RIGHTS NOTICE
CALIFORNIA PRIVACY RIGHTS
Information Collection and Use
We collect information about you to help us serve your financial needs, to provide you with quality products and services, and to fulfill legal and regulatory requirements. We consider all information about you in our possession to be personal information. Typically, we collect this information on through conversations or communications you may have with our representatives, and in some cases, over our website. We may also collect information from a wide range of other sources in order to process and/or facilitate your requests. These sources may include among others, employers, attorneys, banks, title insurers, insurance companies, and credit reporting agencies. This information may include your name, address, phone number, email address, social security number, and account numbers.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates.
If applicable, when you fill-out a form on our website, we capture your IP-address. This enables us to track and prevent fraudulent attacks against our website as a security precaution. We do not use your IP-address to identify or contact you.
Special Note to Parents
This website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us immediately at firstname.lastname@example.org if they want this information deleted from our files, so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete the information from our existing files so that it is not retrievable.
Ensuring Your Security
We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.
We have implemented physical, electronic, and procedural safeguards to maintain confidentiality and integrity of the personal information in our possession, and to guard against unauthorized access. These include among other things, procedures for controlling access to customer files, building security programs, and information technology security measures such as the use of passwords, firewall, plus virus and use detection software. We continue to access new technology as it becomes available, and to upgrade our physical and electronic security systems as appropriate.
Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing or developing our products or services. Our policy governs the conduct of all of our employees and third-party vendors, to safeguard personal information about consumers, and customers we serve or have served in the past.
Sharing Information With Companies That Provide Services For Us
We share personal information about you, as required or permitted by law, with affiliates and third-parties such as, service providers who assist us in the day-to-day operations of our company in the administration, processing, servicing, and sale of your account. These affiliates and third-parties include among others, appraisers, insurance companies, underwriting services, processing services, printing companies, software providers, marketing services, and purchasers of loans. Our policy is to require affiliates and third-party service providers to enter into confidentiality agreements with us, prohibiting them from using any personal information they obtain for any other purpose, other than those for which they were retained or as required by law. We may also disclose information about you, when necessary or required, in legal and arbitration proceedings, and to government agencies.
Notification of Changes
Attn: Compliance Department
500 2nd Street
San Francisco, CA 94107
Effective Date of this Policy:
This policy was last revised on 5/4/2020 and takes effect immediately, and is in effect until further revised.